About the role#
We are looking for an IT HelpDesk Intern to join our team in Fond du Lac. You will work under the direction of Support Specialists to assist our users and maintain our hardware. This is a paid position that offers hands-on experience with real-world technical tasks.
What you'll do#
- Provide support to end-users through phone, email, and walk-in requests.
- Analyze technical issues and troubleshoot them to a successful conclusion.
- Image, configure, and deploy laptops for our staff.
What you'll need#
- Current enrollment in a related Associate's, Technical, or Bachelor's degree program.
- Previous experience working with computers and laptops.
- Proficiency with recent versions of Microsoft Windows and the Office suite.
- Strong customer service skills to assist employees effectively.
Location & details#
- Location: Fond du Lac, Wisconsin.
- Work Modality: On-site.
- Schedule: This role requires part-time hours during the school year and full-time hours during the summer.
- Majors: Computer Science or Computer Engineering students are encouraged to apply.
About Ahern
Ahern is a mechanical and fire protection contractor established in 1880. The company handles HVAC, plumbing, building controls, and fire safety systems for commercial and industrial clients. Based in Fond du Lac, Wisconsin, it operates as a privately held firm with a workforce of 1,001 to 5,000 employees. The business manages new construction, facility retrofits, and system fabrication across the United States.
How to get in at Ahern
Securing an internship at Ahern requires speed because early applicants are often reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you get your materials in front of the team before the pile grows. You can also improve your chances by connecting with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates. Reaching out to a human contact often provides better visibility than a standard application.
