About the role#
The Business Process team sits within Baird's Operations Department. We focus on finding ways to improve efficiency and solve problems across the firm. As an intern, you will work directly with our team to research end-user questions, analyze automated processes, and contribute to ongoing improvement projects. You will gain exposure to Operations, Private Wealth Management, and the broader financial services industry through hands-on collaboration.
What you'll do#
- Provide technical support and client service to team members and associates.
- Research and resolve end-user questions.
- Assist with manual testing of workflow solutions and track relevant metrics.
- Perform system administration tasks including user setup and error-log monitoring.
- Analyze existing processes to identify improvement opportunities.
- Update user guides, training materials, and process models.
- Share observations and recommendations to improve the experience for clients and associates.
What you'll need#
- Currently pursuing a bachelor's degree in business administration, management information systems, information technology, operations management, finance with a technology concentration, communications, or a related field.
- An anticipated graduation date of May 2028 or later.
- Strong verbal and written communication skills.
- Organizational skills with the ability to manage multiple priorities and pay close attention to detail.
- A high level of motivation and a proactive approach to problem-solving.
- Advanced knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, and SharePoint.
- Experience with Jira, Azure, or similar tracking tools is preferred.
- A commitment to delivering excellent customer service.
Location & details#
- This is a hybrid role based in Milwaukee, Wisconsin.
- You will work from the office four days per week and remotely one day per week.
- The internship begins in June 2027.
- During the summer, this is a full-time position (37.5 to 40 hours per week).
- During the school year, this is a part-time position (15 to 20 hours per week).
- This position is paid.
- Baird does not provide visa sponsorship for this role.
About Baird
Baird is a financial services firm founded in 1919. Based in Milwaukee, the company provides wealth management, investment banking, asset management, and equity research services. It operates as a privately held organization with over 5,700 employees. The firm manages or oversees more than 560 billion dollars in client assets.
How to get in at Baird
Securing an internship at Baird requires speed because early applicants often have their resumes reviewed before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first. This timing is a real advantage when competing for spots at a firm with a long history of internal promotion. You can also improve your chances by reaching out to the right people. Intern Insider surfaces the recruiters behind Baird roles so you can contact them directly to ask about the position or a referral. Engaging a recruiter directly often leads to better response rates than submitting an application into a general queue.
