About the role#
Bicycle Transit Systems is looking for an Industrial Engineering & Product Operations Intern to join our team in Madison, Wisconsin. This role supports the Product Hardware team by identifying ways to improve efficiency and the rider experience. You will spend the first part of your internship focused on industrial engineering and continuous improvement. Later, you will take on project management responsibilities to ensure development projects stay on track during a planned leave of absence.
What you'll do#
- Analyze operational, product, and customer datasets to find trends and inefficiencies.
- Interview bike share operators, riders, and internal stakeholders to understand their needs and challenges.
- Use process mapping, root cause analysis, and Kaizen principles to support improvement initiatives.
- Coordinate projects across product development, field operations, and customer-facing activities.
- Build reports, presentations, and dashboards to share your findings with the team.
- Create training materials to help operators implement new processes.
- Facilitate meetings with engineering teams and external vendors.
- Manage project schedules, track action items, and follow up on deliverables.
- Communicate risks, roadblocks, and timeline concerns to management.
What you'll need#
- Current pursuit of a Bachelor's degree in Industrial, Operations, Manufacturing, or Systems Engineering. Juniors, seniors, graduate students, or recent graduates are preferred.
- Ability to collect, organize, and interpret data. Experience with pivot tables or large datasets is preferred.
- Basic programming or data analysis skills in Python, SQL, or VBA are a plus.
- Strong verbal and written communication skills with the ability to speak to both technical and non-technical audiences.
- Familiarity with Lean, Kaizen, or root cause analysis.
- Strong organizational skills and the ability to manage multiple priorities.
- Ability to work independently and as part of a cross-functional team.
- Willingness to ride bicycles for product evaluations and field observations.
- Ability to lift up to 65 lbs. occasionally.
- Ability to stand or sit for extended periods.
Location & details#
- Location: Madison, WI (On-site).
- Term: Winter 2027 (January 2027 through May or August 2027).
- Schedule: 32 hours per week, Monday through Thursday, 8:00am to 4:30pm.
About Bicycle Transit Systems
Bicycle Transit Systems operates bike share programs across North America. Founded in 2013, the company manages systems in cities including Philadelphia, Los Angeles, and Las Vegas. It employs over 200 people and focuses on bike share system planning, implementation, and operation. The company is a vertically integrated docked bike share provider.
How to get in at Bicycle Transit Systems
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