Customer Experience Intern

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Carvana

10,001+ employeesFounded 2012Tempe, ArizonaTechnology, Information and Internet
Actively hiringPaidSummer 2027Technology, Information and Internet
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Best applied by Jan 11

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About the role#

This is a 9-week, paid, full-time internship running from June 7 to August 6, 2027. It serves as an immersive bootcamp designed to teach you how to manage customer operations. You will gain a 360-degree view of the car buying journey and build a foundation for your future career. We are looking for candidates interested in joining us full-time after graduation.

What you'll do#

  • Complete an accelerated training program to learn about our business and customers.
  • Engage with real customers via phone and chat to solve problems and create positive experiences.
  • Gain exposure to Market Operations to understand the end-to-end car buying process.
  • Tour our Car Vending Machine and Inspection Center.
  • Collaborate with fellow interns on a hands-on capstone project.
  • Present your solutions to our senior leadership team.
  • Participate in exclusive lunch and learn sessions with company executives.

What you'll need#

  • Current enrollment in a four-year university with an expected graduation date in Winter 2027 or Spring 2028.
  • A genuine desire to help people and a strong sense of empathy.
  • Insatiable curiosity and a drive to understand the reasons behind our processes.
  • Ability to communicate clearly and concisely with others.
  • A collaborative mindset and a positive, resilient attitude when facing challenges.

Location & details#

  • Location: Tempe, Arizona.
  • Modality: On-site.
  • Term: Summer 2027.
  • Pay: This is a paid, full-time internship.
Relevant fieldsOther

About Carvana

Carvana operates an online platform for buying and selling used vehicles. Founded in 2012, the firm maintains its headquarters in Tempe, Arizona. It functions as a public company with a workforce exceeding 10,000 employees. The business model focuses on e-commerce transactions for automotive retail.

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