About the role#
This internship provides hands-on experience across multiple areas of information technology within a pharmaceutical manufacturing environment. You will work closely with experienced IT professionals to support network infrastructure, asset management, and end-user technical support. The role involves a mix of physical hardware tasks, documentation, and process improvement projects.
What you'll do#
- Assist with switch replacements and conduct pre- and post-cutover testing.
- Document network configurations and participate in downtime planning.
- Shadow engineers to learn MDF and IDF standards, including rack organization and cable management.
- Validate hardware inventory and maintain accurate CMDB asset records.
- Support e-waste and decommissioning workflows while identifying process improvements.
- Provide basic hardware and software troubleshooting for users.
- Document common issues and contribute to the resolution of technical problems.
- Create and update standard operating procedures and user guides.
- Participate in training sessions and shadow IT professionals across various roles.
What you'll need#
- Current enrollment in a college or university program, with majors such as Computer Science, Computer Engineering, or Electrical Engineering.
- A basic understanding of network infrastructure and IT hardware.
- Strong problem-solving skills and attention to detail.
- Solid analytical and documentation abilities.
- Excellent communication and teamwork skills.
- An eagerness to learn and adapt to new technologies.
- Ability to lift or move up to 10 pounds frequently, and occasionally up to 40 pounds.
Location & details#
- Location: Madison, Wisconsin.
- Term: Summer 2027.
- Modality: 100% On-site.
- Schedule: Monday through Friday, 8:00 am to 5:00 pm.
- Employment type: Full time, paid internship.
About Catalent
Catalent is a contract development and manufacturing organization based in Tampa, Florida. The company provides manufacturing and development services to pharmaceutical, biotechnology, and consumer health firms. It operates more than 40 sites globally and employs over 10,000 people. The company manages over 1,000 active development programs and produces more than 60 billion doses of medication each year.
How to get in at Catalent
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