INTERNSHIP: Technical Customer Support Team

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Dassault Systèmes

10,001+ employeesFounded 1981Vélizy-VillacoublaySoftware Development
Actively hiringPaidSoftware Development
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Best applied by Nov 14

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About the role#

The Technical Customer Support team consists of engineers who provide software support to customers worldwide. As an intern, you will join a group of peers to work alongside experienced engineers. You will gain hands-on knowledge of Dassault Systèmes solutions, including CATIA V5, ENOVIA, and the 3DExperience platform. You will also participate in the NAM Intern Program, which includes networking events, lunch and learns, and speaker series.

What you'll do#

  • Sort, analyze, and solve technical problems for clients in the aerospace industry.
  • Interface with customers, suppliers, and internal departments such as R&D and Operations.
  • Build and maintain documentation on an internal platform to improve team efficiency.
  • Complete online training to expand your knowledge of 3DExperience applications.

What you'll need#

  • Current undergraduate student in mechanical engineering, aerospace engineering, or management of automated production.
  • Proficiency in both French and English, written and spoken.
  • Strong communication skills and the ability to explain technical work clearly.
  • Ability to learn quickly and work both independently and within a team.
  • Must be a Canadian citizen, permanent resident, or United States citizen to meet export control requirements.
  • Customer service experience is an asset.
  • Familiarity with CATIA V5 or ENOVIA is an asset.

Location & details#

  • Location: Montreal, Quebec, Canada.
  • Work Modality: On-site.
  • Employment Type: Full-time internship.
  • Compensation: $23 to $28 per hour.

About Dassault Systèmes

Dassault Systèmes develops software for 3D design, simulation, and product lifecycle management. The company was founded in 1981 and maintains its headquarters in Vélizy-Villacoublay. It operates as a public company with over 10,000 employees. Its 3DEXPERIENCE platform supports innovation across industries including aerospace, life sciences, and industrial equipment.

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