User Experience (UX) Research Intern

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Dell Technologies

10,001+ employeesRound Rock, TexasComputer Hardware Manufacturing
Actively hiringPaidComputer Hardware Manufacturing
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Best applied by Nov 15

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About the role#

As a UX Research Intern, you will support usability research and testing for Dell client PCs. You will work alongside industrial designers, engineers, and product managers to influence the hardware people use daily. This role offers a view of how user insights shape product development.

What you'll do#

  • Support usability studies, interviews, and hands-on product evaluations for client PCs.
  • Assist with ongoing research initiatives from the initial planning and fieldwork stages through to final synthesis.
  • Analyze findings and share actionable insights with design, engineering, and product partners via presentations and visual summaries.
  • Turn observations into ideas that contribute to user-centered design and product innovation.
  • Use AI tools to experiment with new research workflows, with mentorship from experienced researchers and designers.

What you'll need#

  • Current enrollment in a degree program for HCI, Human Factors, UX Research, Psychology, Design, Cognitive Science, or a related field.
  • Strong communication and presentation skills, with the ability to explain your work and decisions.
  • Demonstrated accountability and the ability to manage multiple projects while collaborating across disciplines.
  • A portfolio, class project, or research project that demonstrates your interest in innovation and user-centered design.
  • Experience in user research or ergonomics, including familiarity with usability testing, interviews, surveys, or contextual inquiry.
  • Hands-on experience with laptops, electronics, or physical prototypes.
  • Practical experience using AI tools to improve research workflows.

Location & details#

  • Location: Austin, Texas.
  • Employment type: Full-time.
  • Work modality: On-site.
  • Compensation: $29.60 - $31.80 per hour.

About Dell Technologies

Dell Technologies operates within the computer hardware manufacturing industry. The company provides infrastructure for digital, security, and IT transformation projects. It also maintains a focus on workforce transformation, artificial intelligence, and generative AI. Headquartered in Round Rock, Texas, the organization employs more than 10,001 people.

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