About the role#
This summer internship offers hands-on experience within the Customer Operations organization. You will work directly with the Engineering team at the Product Customer Experience (PCX) Lab in El Segundo. This is a full-time, paid position lasting 10 weeks.
What you'll do#
- Implement software updates and feature enhancements.
- Identify and research issues using feedback channels to build solutions.
- Investigate system gaps and identify new opportunities.
- Collaborate with the Engineering organization on lab projects.
What you'll need#
- Current enrollment as an undergraduate or graduate student in Engineering, Computer Science, or Mathematics.
- Strong technical acumen and analytical problem-solving skills.
- Coding experience across a variety of programming languages.
- Ability to learn new tools quickly and pay close attention to detail.
- Comfort presenting ideas and engaging with leadership.
- Demonstrated success working in virtual or remote environments.
- Familiarity with DIRECTV products and services.
- Exposure to artificial intelligence, specifically computer vision, is a plus.
- Full U.S. work authorization now and in the future.
Location & details#
- Location: El Segundo, California.
- Modality: Hybrid, requiring 3 days per week in the lab.
- Requirements: Must be local to the Los Angeles area and have reliable transportation.
- Program dates: June 7 to August 13, 2027, or June 14 to August 20, 2027.
- Compensation: $25 to $34 per hour, depending on academic status.
About DIRECTV
DIRECTV provides satellite and streaming television services to customers. The company offers live sports, reality television, and local programming. Founded in 1994, it maintains headquarters in El Segundo, California. The organization employs over 15,000 people across multiple office locations.
How to get in at DIRECTV
Applying early to DIRECTV gives you a distinct edge because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume to a crowded queue. Reaching out to the right person at DIRECTV often beats waiting for a system response. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral. A direct connection materially improves your response rates compared to a standard application.
