College Intern - System Operations Control (SOC)

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Envoy Air

10,001+ employeesFounded 1998Irving, TXAirlines and Aviation
Actively hiringPaidSummer 2027Airlines and Aviation
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Best applied by Nov 17

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About the role#

This internship provides an opportunity to work with the System Operations Control (SOC) team. You will spend 11 weeks gaining hands-on exposure to aircraft dispatch, flight operations, and air traffic control coordination within a Part 121 airline environment. This is a paid, full-time summer role.

What you'll do#

  • Analyze operational performance data, including on-time performance, delays, cancellations, and network reliability.
  • Conduct root-cause analysis to identify operational challenges and improvement opportunities.
  • Develop reports, dashboards, and performance metrics for leadership.
  • Present findings and recommendations to management and operational teams.
  • Collaborate with Aircraft Dispatch, Flight Training, and Operations Control stakeholders.
  • Monitor daily performance trends and assist with disruption analysis related to weather, crew availability, and network constraints.
  • Create analytical tools and reporting solutions to support decision-making.

What you'll need#

  • Minimum age of 18.
  • Current enrollment as a Junior, Senior, or Graduate student in aviation management, air traffic, aviation technology, data analytics, or a related field.
  • A minimum 3.0 GPA.
  • Knowledge of airline operations, aircraft dispatch, flight training, or air traffic control.
  • Strong analytical, problem-solving, and communication skills.
  • Advanced Microsoft Excel skills, including pivot tables, dynamic formulas, and macros.
  • Proficiency in data visualization tools like Power BI, PowerPoint, or Tableau.
  • Experience with automation and workflow management tools, including PowerAutomate and Copilot Studio.
  • Experience with data analysis, forecasting, or operational planning.

Location & details#

  • Location: Irving, Texas.
  • Term: Summer 2027.
  • Work Modality: On-site.
Relevant fieldsOther

About Envoy Air

Envoy Air operates as a subsidiary of American Airlines Group. It manages a fleet of more than 160 aircraft and runs 875 daily flights to over 160 destinations. The company provides regional flight services under the American Eagle brand. It also performs ground-handling services for American Airlines. Founded in 1998, the company is based in Irving, Texas, and employs over 10,001 people.

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