About the role#
This internship supports Customer Experience initiatives by improving transit time data accuracy across the Caribbean and Central America region. You will work with operational data to identify inconsistencies, support data cleanup efforts, evaluate transit time models, and measure the impact of corrections on service performance. This is a full-time, paid, on-site role for Summer 2027.
What you'll do#
- Review, validate, and clean transit time data for the Caribbean and Central America region.
- Analyze transit time information across priority and deferred freight services to identify outdated assumptions or inconsistencies.
- Evaluate and update legacy transit time models used for system-wide operational decisions.
- Assess how holiday schedules and other service variables affect transit time calculations.
- Compare service performance before and after data corrections to identify improvement opportunities.
- Use Power BI dashboards to monitor key performance indicators and communicate findings.
- Translate analytical findings into recommendations that support service quality and customer value.
- Collaborate with engineering and cross-functional teams to support data-driven decisions.
- Present project progress and findings to management and stakeholders.
- Participate in networking and community service events.
What you'll need#
- Current enrollment in a college or university, or graduation within the last 6 months.
- A GPA of 3.0 or higher.
- Degree pursuit or completion in Industrial Engineering, Logistics, Supply Chain, Business Analytics, or a related field.
- Working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
- Ability to work independently and as part of a team.
- Strong attention to detail when working with large or complex datasets.
- Ability to interpret operational data, identify trends, and develop recommendations.
- Strong communication skills to present findings to both technical and non-technical stakeholders.
- Preferred: Experience with data analysis or cleanup, familiarity with Power BI, and strong Excel skills.
Location & details#
- Location: Miami, Florida.
- Modality: On-site, 40 hours per week.
- Term: Summer 2027 (June 7th to August 13th).
- Compensation: $25 per hour for undergraduates and $30 per hour for graduates.
- Relocation: A $2,000 stipend is available for those relocating over 50 miles.
About FedEx
FedEx provides transportation, e-commerce, and supply chain services on a global scale. Founded in 1973, the company manages logistics and package delivery operations across its international network. It is headquartered in Memphis, Tennessee. The organization employs over 212,000 people.
How to get in at FedEx
Applying early to FedEx internships gives you a distinct advantage because recruiters review candidates before the applicant pool grows too large. Intern Insider sends an instant alert the moment a role matching your target is published, helping you get your materials in among the first. This timing often makes the difference in whether your profile is seen. You can also reach out to recruiters directly to ask about the role or a referral, which often improves your response rate compared to applying into a queue. Intern Insider surfaces the specific recruiters behind these roles so you can make that connection. Navigating a large organization like this is easier when you have the right contact information.
