About the role#
The Festive Rooms Division Internship is an immersive development opportunity for those seeking a future leadership career in luxury hospitality. You will gain hands-on exposure across several departments, including Front Office, Guest Services, Concierge, and Housekeeping. This role is designed to provide the operational experience and leadership foundation needed for a career in the hotel industry.
What you'll do#
- Support daily hotel operations and deliver guest experiences that meet our standards.
- Learn and apply service recovery techniques, guest recognition practices, and personalized hospitality.
- Coordinate and action guest requests while assisting with communications through email and messaging platforms.
- Support festive programming, special events, and seasonal activations.
- Strip guest rooms for Housekeeping and perform quality assurance inspections.
- Assist with guest luggage, arrival experiences, and room setups.
- Deliver guest amenities and escort VIP guests throughout the property.
- Serve as a Lobby Ambassador to provide proactive guest assistance.
- Collaborate with team members across various departments.
What you'll need#
- Current enrollment in or recent completion of a degree in Hospitality Management, Hotel Management, Tourism, or a related field.
- Previous luxury hospitality experience through internships, placements, or employment.
- A genuine passion for Rooms Division operations and creating exceptional guest experiences.
- Strong communication and interpersonal skills with a professional presence.
- Exceptional attention to detail and the ability to build meaningful relationships with guests and colleagues.
- A positive attitude, intellectual curiosity, and a desire to develop into a future hospitality leader.
- Fluency in spoken and written English.
Location & details#
- This position is located in Chicago, Illinois.
- This is a full-time, on-site, paid internship.
- Compensation is $20.50 to $22.00 per hour based on a 40-hour work week.
- Availability on weekends, holidays, and during special events is required.
About Four Seasons
Four Seasons is a non-profit organization providing hospice and palliative care. Founded in 1979, the company operates out of Flat Rock, North Carolina. It serves 14 counties across the western part of the state. The organization offers home care, grief services, and care navigation in addition to its clinical support. The staff includes nearly 1,000 employees.
How to get in at Four Seasons
Applying early at Four Seasons gives you a distinct advantage before the applicant pool grows. Intern Insider sends an instant alert the moment a role matching your target is published, so you can be among the first to submit your materials. Getting your application in early ensures it is seen before the pile grows. You can also use Intern Insider to surface the recruiters behind the company roles. Reaching out to these individuals directly to ask about the position or a referral materially improves your response rates. Connecting with the right person often makes the difference in a competitive hiring process.
