About the role#
The Student Registration Specialist serves as the primary point of contact for Student Services at Fox Valley Technical College. This position supports students, staff, and visitors through in-person interactions at the Welcome Center, as well as via phone, email, and website chat. You will play a key role in maintaining the integrity of student records while ensuring compliance with college policies and federal regulations.
What you'll do#
- Act as the initial contact for the Records and Registration Office and Student Services.
- Assist students with college applications, class enrollment, document collection, and payment processing.
- Interpret and apply college policies to resolve enrollment errors, drop and withdrawal procedures, and fee reduction exceptions.
- Troubleshoot issues with online registration, waitlist management, and registration holds.
- Support student self-service accounts and update personal information.
- Handle sensitive student data with strict confidentiality and discretion.
- Process graduation applications and coordinate the issuance of diplomas.
- Collaborate with the commencement committee to support graduation ceremonies.
What you'll need#
- Associate’s Degree in Administrative Assistant or a related field; a Bachelor’s degree is preferred.
- Two to three years of recent, related experience working with student records.
- Advanced proficiency in Windows operating systems and the MS Office Suite.
- Extensive experience with student records management in a comprehensive information system like PeopleSoft or Workday.
- Familiarity with FERPA compliance, academic record-keeping policies, and related practices.
Location & details#
- This position is based on-site at the Appleton Main Campus in Wisconsin.
- The schedule is Monday through Thursday, 11:30 AM to 6:00 PM.
- This is a part-time role.
About Fox Valley Technical College
Fox Valley Technical College provides career-focused training and technical education. Founded in 1912, the institution offers over 200 programs including associate degrees and technical diplomas. It serves approximately 50,000 individuals annually across a five-county region in Northeast Wisconsin. The college operates campuses in Appleton and Oshkosh alongside several regional centers.
How to get in at Fox Valley Technical College
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