About the role#
Generac is looking for a Consumer Experience Program Coordinator Intern to join our team. You will support a large Customer Relationship Management (CRM) Unification project and other initiatives focused on transforming our customer experience. This role involves coordinating project tasks, documenting business processes, and helping our teams prepare for new tools and workflows.
What you'll do#
- Coordinate project activities, including tracking action items, managing documentation, and preparing project materials.
- Help with stakeholder communications, change impact assessments, and launch preparation for new processes.
- Map current and future state processes to identify opportunities for improved efficiency.
- Prepare status updates and presentations to keep leadership informed on project risks, decisions, and progress.
- Support cross-functional meetings by setting agendas, documenting decisions, and tracking deliverables.
What you'll need#
- Current enrollment in a bachelor's degree program in Business, Project Management, Communications, Marketing, Operations, Information Systems, Human Resources, or a related field.
- Previous experience through internships, part-time jobs, volunteer work, or campus organizations that demonstrates your ability to communicate and collaborate.
- Strong attention to detail and problem-solving skills.
- Proficiency in Microsoft Office, specifically Excel, PowerPoint, Word, and Teams.
- An interest in project management, business transformation, or process improvement.
- Preferred: Coursework or certification in project management, change management, or business analysis. Exposure to tools like Salesforce, Tableau, Jira, Confluence, Miro, SharePoint, or Copilot is also a plus.
Location & details#
- This position is based in Pewaukee, Wisconsin.
- The role follows a hybrid schedule, with in-office attendance required on Tuesdays, Wednesdays, and Thursdays.
- This is a full-time, paid internship.
About Generac
Generac designs and manufactures power generation equipment and energy storage solutions. Founded in 1959, the company provides backup power, portable generators, and industrial energy systems for residential and commercial users. It is based in Waukesha, Wisconsin. The organization employs approximately 4,300 people and operates as a public company.
How to get in at Generac
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