About the role#
The Infrastructure Observability Intern will support monitoring operations and help onboard applications into the enterprise monitoring system. This is a full-time, paid summer internship focused on practical work within the financial services and technology sectors.
What you'll do#
- Process and respond to incoming monitoring requests.
- Validate runbooks and instructions for handling alert and alarm correlations.
- Help automate the determination of monitoring tool fit for various use cases.
- Support the onboarding of applications into the enterprise monitoring system.
- Manage permission handling and verify workflows per company policy.
- Perform additional duties and contribute to projects as assigned.
What you'll need#
- Currently pursuing a degree in Computer Science or an equivalent field.
- Must be at least advancing to your junior year of study.
- Familiarity with networking protocols such as TCP/IP and SNMP.
- Familiarity with scripting languages and automation tools.
Location & details#
- Location: Jacksonville, Florida.
- Work Modality: On-site, full-time.
- Term: Summer 2027.
- Schedule Options: May 24, 2027 to August 6, 2027 OR June 7, 2027 to August 20, 2027.
- Note: Candidates must be available to work full-time, five days a week, for the duration of their selected session.
About ICE
ICE operates as a public company in the financial services sector. It provides data, technology, and expertise to market participants. Founded in 2000, the firm maintains its headquarters in Atlanta, Georgia. It employs over 11,000 people across multiple office locations in the United States and Canada.
How to get in at ICE
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