About the role#
Integrity is hiring an Intern to join our team in Decatur, Illinois. This is a paid, full-time position with a rolling start date. You will work on-site to support our insurance operations and client service teams during peak periods, including the Annual Enrollment Period (AEP).
What you'll do#
- Respond to client inquiries through phone, email, and CRM systems.
- Guide clients through enrollment processes and documentation requirements.
- Collect and enter client information into internal systems with high accuracy.
- Provide administrative support to agents, including help with application status updates and system navigation.
- Track enrollment activity and organize digital documentation.
- Escalate complex issues to team members and identify common process inefficiencies.
What you'll need#
- Current enrollment in a college or university program or recent graduation.
- Proficiency with Microsoft Office tools like Excel, Outlook, and Teams.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks and learn new software systems quickly.
- Strong interpersonal and communication skills.
- Preferred majors include Business Administration, Communications, Psychology, Marketing, Graphic Design, Industrial Design, Health Administration, and Public Health.
Location & details#
- Location: Decatur, Illinois.
- Work Modality: On-site.
- Employment Type: Full-time, paid internship.
- Sponsorship: We do not offer visa sponsorship for this role.
About Integrity
Integrity provides life, health, and wealth planning solutions. The company focuses on product development, agency development, agent recruitment systems, and insurance consulting. It is based in Dallas, Texas. The organization employs between 5,001 and 10,000 people and operates as a privately held firm.
How to get in at Integrity
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