About the role#
As a St. Vincent CFS Intern, you will support our technology department by assisting with assigned projects and daily tasks. This role provides hands-on experience in a clinical setting, where you will learn to maintain and troubleshoot hardware and software under the guidance of senior technical staff. You will gain a practical understanding of how IT functions within a hospital environment.
What you'll do#
- Deploy, maintain, and troubleshoot computers and related devices.
- Resolve minor technical issues and document resolutions in our ITIL ticketing system.
- Provide regular status updates on projects and service requests to support staff.
- Respond to incoming messages based on a defined priority schedule.
- Assist with the implementation of enterprise security policies for hardware and software.
- Support new and existing systems while keeping up with technology changes.
- Collaborate with team members to reach individual and group goals.
- Participate in a variety of projects that support the needs of the facility.
What you'll need#
- A High School Diploma or equivalent.
- Strong research, organizational, and analytical skills.
- Experience with word processing, spreadsheets, databases, email, and scheduling applications.
- The ability to explain technical concepts to users in simple language.
- A focus on customer service and the ability to solve problems with sensitivity.
- Experience in a role that requires clear verbal and written communication.
- Students currently studying Information Systems or a related field are preferred, though equivalent work experience is also valued.
Location & details#
- This is an on-site position located at Intermountain Health St. Vincent Regional Hospital in Billings, Montana.
- This is a full-time, paid internship with a rolling term.
About Intermountain Health
Intermountain Health is a nonprofit healthcare system based in Murray, Utah. It operates 34 hospitals and over 400 clinics throughout the western United States. The organization employs more than 4,800 physicians and advanced care providers. It also manages Select Health, which provides insurance to over one million members.
How to get in at Intermountain Health
Applying early to Intermountain Health gives you a distinct advantage, as recruiters review applications before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you can be among the first to submit your materials. Getting your application in early ensures your profile is seen before the pile grows. You can also improve your odds by reaching out to the right people. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This direct approach often leads to better response rates than applying into a general queue.
