About the role#
The Process Intelligence Intern joins the Distribution team to support operational efficiency, knowledge management, and AI adoption. You will ensure business processes are documented and accessible while testing AI tools to improve associate training and self-service learning. This full-time summer internship provides hands-on experience with process analysis and technology integration.
What you'll do#
- Maintain and improve operational knowledge resources, including SOPs, onboarding materials, and process documentation.
- Validate AI-enabled tools by testing SET Brain responses for accuracy and identifying areas for improvement.
- Analyze operational processes and data to find ways to streamline workflows and reduce manual effort.
- Assist with daily team operations and contribute to ongoing projects.
- Perform research and data analysis as required.
- Complete assigned tasks and provide progress reports to your team.
What you'll need#
- Active enrollment in a bachelor’s or master’s degree program.
- Coursework in Business Administration, Supply Chain Management, Operations Management, AI/Machine Learning, Data Analytics, or Industrial Engineering.
- Completion of at least one semester of college coursework.
- Proficiency in Microsoft Excel and Microsoft 365 tools like Teams, SharePoint, and Power BI.
- Strong attention to detail and organizational skills.
- Analytical and problem-solving abilities.
- Clear written and verbal communication skills.
- An interest in AI, automation, and knowledge management.
Location & details#
- Location: Deerfield Beach, Florida.
- Term: Summer 2027 (May 24 - July 30).
- Modality: On-site.
- Employment: Full-time paid internship.
About JM Family Enterprises, Inc.
JM Family Enterprises is a privately held company founded in 1968 by Jim Moran. Based in Deerfield Beach, Florida, the organization operates across automotive, financial services, franchising, and specialty distribution sectors. It employs more than 5,500 associates and reports 24.7 billion dollars in revenue. The company maintains a portfolio of subsidiaries including Southeast Toyota Distributors and World Omni Financial Corp.
How to get in at JM Family Enterprises, Inc.
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