About the role#
The Security Awareness Content Specialist Intern supports our content team by evaluating and improving our library of training modules. You will review current courseware, identify gaps through market analysis, and translate findings into insights. This position involves drafting custom learning plans for customers and creating presentations to showcase new content.
What you'll do#
- Review new content monthly and update recommendation documentation for international clients.
- Analyze content gaps by comparing our offerings against market needs and competitive data.
- Create and format presentations for internal teams and customer demonstrations.
- Review quarterly customer feedback to identify requested topics and share these with publishers to inform roadmaps.
- Monitor regional compliance law updates and cultural expectations to ensure content remains relevant globally.
- Support the creation of content that is diverse, equitable, and inclusive.
- Contribute to the improvement of team processes, quality, and efficiency.
What you'll need#
- Currently pursuing a Bachelor's degree in Organizational Development, Instructional Design, Marketing, Business, or a related field.
- Strong written and verbal communication skills.
- Experience with updating documentation and advising clients on learning plans.
- Proficiency with Gmail, Google Docs, MS Office, and web browsers.
- Familiarity with project management software.
- Excellent time management and organizational skills.
- Experience with translations is a plus.
Location & details#
- This is a paid, full-time internship for Summer 2027.
- The program runs from May 24, 2027, to August 13, 2027.
- This is a hybrid role based in Clearwater, Florida.
- Interns are expected to work in the office three days per week, specifically Tuesday through Thursday.
About KnowBe4
KnowBe4 provides security training and attack simulation for organizations. It focuses on human risk management and digital workforce security for both people and AI agents. The company operates from its headquarters in Clearwater, Florida. It employs over 2,600 people and serves more than 70,000 organizations.
How to get in at KnowBe4
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