Retail Operations Co-op

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Lindt & Sprüngli

10,001+ employeesFounded 1845Kilchberg, ZürichManufacturing
Actively hiringPaidWinter 2027Manufacturing
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About the role#

Lindt & Sprüngli (Canada), Inc. is seeking a Retail Operations Co-op for the Winter 2027 term. This position reports to the Senior Manager of D2C Operations & Comm. You will support the team with retail performance, planning, and day-to-day operations. This is a full-time, paid placement.

What you'll do#

  • Lead and coordinate cross-functional projects by partnering with internal teams to drive initiatives.
  • Revise and align internal operational processes and policies.
  • Manage store maintenance requests and set up store service contracts.
  • Assist with conference planning, meeting management, and event coordination.
  • Plan and source store incentives.
  • Prepare reports and presentations for various retail projects.
  • Handle invoice processing and non-financial reporting for stores.
  • Collaborate with internal and external partners to source supplies.

What you'll need#

  • Currently pursuing a diploma or degree in Business Administration, Operations Management, or a related field.
  • Proficiency in Microsoft Office Suite, specifically Word, Excel, and PowerPoint.
  • Strong communication skills with the ability to articulate ideas clearly.
  • A proactive mindset with the ability to multitask and prioritize tasks to meet deadlines.
  • High attention to detail.
  • Previous experience in a retail environment is an asset.

Location & details#

  • Location: Toronto, Ontario.
  • Term: Winter 2027 (January 2027 to April 2027).
  • Work Modality: Hybrid (3 days onsite, 2 days remote).
  • Hours: 37.5 hours per week.

About Lindt & Sprüngli

Lindt & Sprüngli produces premium chocolate products for markets in more than 120 countries. Founded in 1845, the company operates 12 production sites across Europe and the USA. It maintains a global presence through 38 subsidiaries and over 560 company-owned stores. The organization employs approximately 15,000 people and reported sales of CHF 5.47 billion in 2024.

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