Patient Concierge Intern

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Medpace

Accelerating Drug, Biologic and Medical Device Clinical Development

5,001-10,000 employeesFounded 1992Cincinnati, OHPharmaceutical Manufacturing
Actively hiringPaidWinter 2027Pharmaceutical Manufacturing
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Best applied by Nov 18

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About the role#

Medpace is seeking a Patient Concierge Intern for the Winter 2027 term. This office-based role supports our Patient Concierge Coordinators and Managers as they assist patients with travel and payment services during their clinical trial experience.

What you'll do#

  • Maintain project-related files and send documentation to clinical sites.
  • Communicate directly with study sites and patients.
  • Process patient reimbursements and coordinate travel arrangements.
  • Manage databases and spreadsheets for tracking study activities.
  • Prepare meeting minutes.
  • Handle general administrative tasks in line with company policies.
  • Assist with ad hoc projects across different Patient Concierge functional areas.

What you'll need#

  • A minimum of a High School diploma or equivalent.
  • Current enrollment in a Bachelor degree program in Biology, Health Administration, Business Administration, or Communications.
  • Ability to work at least 20 hours per week at our Cincinnati office.
  • Strong organizational and prioritization skills.
  • Proficiency in Microsoft Office programs.
  • High attention to detail and clear oral and written communication.
  • Preference for candidates who can commit to multiple consecutive semesters.

Location & details#

  • This is a paid, on-site internship located in Cincinnati, Ohio.
  • The term for this position is Winter 2027.
  • This position does not offer visa sponsorship.

About Medpace

Medpace is a clinical contract research organization founded in 1992. It provides Phase I-IV clinical development services for the pharmaceutical, biotechnology, and medical device industries. The company operates in 46 countries and maintains its headquarters in Cincinnati, Ohio. It employs approximately 6,650 people.

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