About the role#
This internship provides cross-functional support for housing navigation, case management, and program operations within the Community Services department. You will assist staff in helping families reach their potential through direct support and administrative tasks. This is a part-time, paid position based in Chicago.
What you'll do#
- Research and contact landlords to expand housing inventory and maintain a database of availability, pet policies, and contact information.
- Audit participant files to ensure documentation is complete and summarize your findings.
- Map community resources by researching healthcare, employment, legal, and behavioral health services to build a guide for staff and participants.
- Shadow Family Coaches during home visits and assist with referrals, goal planning, and follow-up tasks using a strengths-based approach.
- Review internal policies to help create training materials, onboarding guides, and checklists.
- Assist with program development tasks including outreach, workshops, grant research, and satisfaction surveys.
Location & details#
- This role is located in Chicago, Illinois.
- The position requires travel within the city.
- You will need to sit or stand for sustained periods and perform tasks such as computer work, talking, and hearing.
- This is a part-time, paid internship with a rolling term.
About Metropolitan Family Services
Metropolitan Family Services provides human services to families and individuals in the Chicago area. Founded in 1857, the organization focuses on legal aid, mental health, education, and economic stability. It operates as a nonprofit with over 1,000 employees. The agency serves more than 136,600 people across its various locations.
How to get in at Metropolitan Family Services
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