Branch Operations Intern

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MGX Equipment Services

201-500 employeesMilwaukee, WIMachinery Manufacturing
Actively hiringPaidSummer 2027Machinery Manufacturing
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Best applied by Nov 25

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About the role#

As a Branch Operations Intern, you will gain hands-on experience in how parts, service, rentals, sales, and branch management work together to support customers. You will learn the full customer lifecycle, from initial inquiry through equipment delivery and ongoing support. This role involves job shadowing, practical assignments, and collaboration across departments to help you understand how operational execution drives dealership performance.

What you'll do#

  • Rotate through the parts department to learn inventory-control practices and assist with cycle counts.
  • Support the service team by managing work-in-process boards, purchase orders, and technician scheduling.
  • Assist the rental team with equipment-availability reviews, customer quotes, and rental-board activities.
  • Join sales ride-alongs to observe customer conversations, needs discovery, and solution development.
  • Shadow branch management to gain exposure to profit-and-loss reviews, quote approvals, and safety practices.
  • Learn to use MGX software, CRM tools, and other systems to manage branch activity.
  • Collaborate with various teams on projects based on current business needs.

What you'll need#

  • Enrollment in an accredited college or university pursuing a bachelor’s degree in Business Administration, Operations Management, Supply Chain, Sales, Management, or a related field.
  • Interest in the equipment industry, dealership operations, customer service, or business management.
  • Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.
  • Strong written and verbal communication skills with a professional, customer-focused approach.
  • Attention to detail, organization, and time-management skills.
  • Ability to learn new software, analyze information, and manage multiple priorities.
  • Commitment to safe work practices and the ability to work both independently and with teams.

Location & details#

  • Location: Belle Chasse, Louisiana.
  • Term: Summer 2027.
  • Schedule: Full-time, approximately 40 hours per week, Monday through Friday.
  • Modality: On-site.
  • Compensation: This is a paid internship.

About MGX Equipment Services

MGX Equipment Services provides equipment, parts, and maintenance services for crane manufacturers. The company operates as a dealer for new, used, and rental cranes. It maintains a presence across the central United States. The business is based in Milwaukee, Wisconsin, and employs 161 people.

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