About the role#
The Ticket Sales Intern supports the revenue generation efforts of the Orlando Pirates. You will gain hands-on experience in professional sports sales, including lead generation, customer relationship management, and ticket operations. This role works closely with the Director of Sales and front office staff to drive ticket revenue and support fan engagement.
What you'll do#
- Assist with daily ticket sales operations including outbound calls, emails, lead follow-up, and customer outreach.
- Generate new sales leads through prospecting, networking, and community engagement.
- Support the sales team with group ticket sales, season ticket initiatives, and promotional campaigns.
- Maintain and update customer records, sales pipelines, and CRM systems.
- Help execute sales-related promotions, theme nights, and fan engagement events.
- Support sponsorship activations, partner fulfillment, and organizational events.
- Provide customer service to fans, season ticket members, sponsors, and community partners.
- Assist with sales reporting, tracking goals, and administrative tasks as assigned by team leadership.
What you'll need#
- Current enrollment as a college student receiving academic credit for this internship.
- Pursuing a degree in Sport Management, Sports Business, Marketing, Sales, Business Administration, or a related field.
- Interest in a career in professional sports sales, ticketing, or business operations.
- Strong communication, interpersonal, and organizational skills.
- Comfort making outbound calls and engaging with prospective customers.
- Ability to work independently and manage multiple tasks.
- Strong attention to detail.
- Available to work at least 20 hours per week.
- Willingness to work evenings, weekends, and holidays.
- Reliable transportation to and from the office and event locations.
Location & details#
- Location: Orlando, Florida.
- Work Modality: On-site.
- Compensation: This is an unpaid internship for academic credit.
About Orlando Pirates
Orlando Pirates is a professional arena football organization. The team operates out of the KIA Center in Orlando, Florida. It is a privately held company with a staff size between 11 and 50 employees.
How to get in at Orlando Pirates
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