Retail Operations Leadership Intern

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Pilot Company

We are a growth company focused on innovative solutions across our retail, energy and logistics operations.

10,001+ employeesFounded 1958Knoxville, TNRetail
Actively hiringPaidSummer 2027Retail
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About the role#

The Field Leadership Academy is a 10-week rotational internship for students who want a long-term career in retail operations and store leadership. You will gain hands-on experience in our daily operations while connecting with leaders across the business. This program prepares you for future roles such as Assistant Manager, General Manager, and Field Leadership positions.

What you'll do#

  • Participate in a structured 10-week rotation across key areas of our operations.
  • Support daily store tasks, team leadership, guest service, and operational execution.
  • Shadow store, regional, and divisional leaders to learn about our business strategy.
  • Explore cross-functional areas including food operations, Human Resources, and field support.
  • Build relationships with mentors who will support your professional growth.
  • Complete a capstone project to showcase your learning and provide business recommendations.
  • Create an individualized career development and conversion plan for your future at the company.

What you'll need#

  • You are currently pursuing a bachelor's degree and expect to graduate within 6 to 12 months after the internship ends.
  • A strong interest in retail operations, hospitality, business management, or leadership development.
  • A desire to pursue a long-term career in store or field leadership.
  • Demonstrated leadership experience through work, student organizations, athletics, or volunteer activities.
  • Strong communication skills and the ability to build relationships with people at all levels.
  • Adaptability, initiative, and a willingness to learn.
  • The ability to travel within your assigned host market during the program.

Location & details#

  • This internship is located in West Columbia, South Carolina.
  • The program runs for 10 weeks during Summer 2027.
  • This is a full-time, paid, on-site role.

About Pilot Company

Pilot Company operates in the retail, energy, and logistics sectors. It was founded in 1958 and maintains its headquarters in Knoxville, Tennessee. The organization is privately held and employs over 10,000 people. It focuses on retail and logistics operations.

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How to get in at Pilot Company

Securing an internship at Pilot Company often comes down to timing. Because early applicants are reviewed before the candidate pool becomes unmanageable, you should aim to submit your materials as soon as a position opens. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. Applying early is a practical way to ensure your profile is seen by the recruiting team. You can also improve your odds by reaching out to the people managing the hiring process directly. Intern Insider surfaces the recruiters behind Pilot Company roles so you can ask about the position or a potential referral. This direct approach often yields better response rates than relying solely on a standard application queue.

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