About the role#
As an IT Intern at Plastic Ingenuity, you will support the daily technology needs of our teams in Cross Plains. This role focuses on building skills in end-user support, basic infrastructure, and business application assistance. You will work on-site, balancing desk tasks with floor support to keep our operations running.
What you'll do#
- Manage help desk tickets from start to finish.
- Set up, image, and deploy hardware.
- Install peripherals and assist with workstation moves.
- Provide support for Windows OS and business applications.
- Apply security, access-control, and acceptable-use policies.
- Assist with system testing, troubleshooting, and verifying requirements.
- Document your work and coordinate with end users to resolve technical issues.
What you'll need#
- Currently pursuing a 2-year or 4-year degree in an IT-related field.
- Proficiency with Microsoft Office.
- Knowledge of networking fundamentals and how ticketing systems operate.
- Strong problem-solving skills and a professional approach to customer service.
- Ability to lift up to 25 lbs.
Location & details#
- Location: 1017 Park Street, Cross Plains, WI.
- Work modality: On-site.
- Compensation: $23 per hour.
- Benefits: Access to a 401(k).
- Term: Rolling, seasonal full-time.
About Plastic Ingenuity
Plastic Ingenuity is a custom thermoformer based in Cross Plains, Wisconsin. Founded in 1972, the company manufactures packaging for the food, healthcare, and consumer goods sectors. It operates seven locations across North America and Mexico. The organization employs over 400 people and specializes in materials like PET, HIPS, and HDPE.
How to get in at Plastic Ingenuity
Applying early gives you a distinct advantage at Plastic Ingenuity, as recruiters often review candidates in the order they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pile grows. This helps you stay ahead of the typical hiring cycle. You can also improve your response rates by reaching out to the recruiters behind these roles directly. Intern Insider surfaces the specific contacts managing these positions, allowing you to ask informed questions or request a referral. Connecting with a human recruiter is often more effective than submitting an application into a general queue.
