About the role#
We are looking for an IT Intern to join our team in San Antonio. This is a practical, hands-on role focused on maintaining our internal technology infrastructure and supporting our employees. You will work directly with our Operations and IT team to help scale our internal systems.
What you'll do#
- Act as the first point of contact for employee IT support by troubleshooting hardware and software issues.
- Set up, configure, and deploy new computers for incoming staff.
- Manage user accounts and access permissions across our platforms.
- Handle the secure wiping and decommissioning of hardware when employees leave.
- Track all company-owned equipment and software licenses to maintain an accurate inventory.
- Write and update internal tutorials and guides to help employees solve common technical issues.
- Assist the team with ad-hoc projects, including security audits and infrastructure scaling.
What you'll need#
- You are currently pursuing or have recently finished a degree in Computer Science, Information Technology, or a related field.
- You have a strong grasp of both macOS and Windows operating systems.
- You are familiar with remote desktop tools and ticketing or helpdesk systems.
- You possess strong problem-solving skills and a proactive approach to your work.
- You have clear communication skills and the ability to explain technical concepts to non-technical users.
- Bonus points if you have experience with mobile device management solutions, modern collaboration suites, or basic networking concepts like DNS and DHCP.
Location & details#
- This is an on-site, part-time internship based in San Antonio, Texas.
- The role is paid at $20 per hour.
- Hours are flexible between Monday and Friday, 9:00am to 6:00pm.
About Plus One Robotics
Plus One Robotics operates in the logistics and supply chain sector. Founded in 2016, the company builds industrial robots and machine vision systems for warehouse and fulfillment center automation. It is based in San Antonio, Texas. The firm employs between 51 and 200 people.
How to get in at Plus One Robotics
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