Business Operations Associate

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Reframe Systems

11-50 employeesFounded 2021Andover, MAConstruction Hardware Manufacturing
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Best applied by Nov 14

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About the role#

As a Business Operations Associate, you will help keep Reframe Systems running smoothly so the team can focus on building homes. You will work on-site at our Billerica microfactory, supporting daily office operations, culture initiatives, and internal projects. This role offers a view into how a growing startup operates, with exposure to vendors, budgets, and cross-team coordination. You will receive direct mentorship from the Head of Business Operations and take ownership of a special project tailored to your interests.

What you'll do#

  • Manage day-to-day office tasks, including mail, deliveries, office supplies, and shared spaces.
  • Keep conference rooms and the kitchen stocked and ready for meetings.
  • Support new-hire setup logistics, such as preparing desks and equipment.
  • Assist with office branding, design, and the setup of new office areas.
  • Help plan and run our social program, including team events and celebrations.
  • Support Business Operations projects across IT, facilities, and internal tools by tracking tasks and follow-ups.
  • Research options, gather quotes and data, and provide recommendations.
  • Own a special project from start to finish, such as vendor management, budget tracking, or data reporting.
  • Coordinate logistics for site days and all-hands meetings, including AV and food.

What you'll need#

  • Current enrollment in an undergraduate program with eligibility for a Spring 2027 co-op.
  • Studies in business, operations, supply chain, or a related field.
  • Strong organization and reliability, with the ability to follow through on tasks.
  • A proactive approach to noticing needs and offering help.
  • Ability to juggle requests from multiple teams and ask for help with prioritization.
  • Clear, friendly written and verbal communication skills.
  • Discretion when handling confidential company information.
  • Comfort using Google Workspace and Slack. Experience with Ramp, Notion, or Jira is a plus.
  • Interest in startups, housing, or manufacturing.

Location & details#

  • This is a full-time, paid position based in Billerica, Massachusetts.
  • You will work on-site most of the week, with the flexibility to work from home 1 to 2 days per week.

About Reframe Systems

Reframe Systems develops robotic microfactories for the construction and retrofitting of net-zero homes. Founded in 2021, the company operates out of Andover, Massachusetts. It employs between 11 and 50 people. The firm focuses on modular housing and affordable construction technology.

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