About the role#
As a Client Experience Operations Intern, you will gain insight into how strategic decisions are made at the executive level. You will work within the operations team to contribute to business initiatives and observe how different functions collaborate to drive results. This role offers direct exposure to senior leadership and the opportunity to build skills in project management and operational strategy.
What you'll do#
- Collaborate with an intern cohort on projects that support organizational priorities.
- Work alongside senior leaders to gain insight into executive decision-making.
- Conduct research and analysis to support process improvements.
- Coordinate across different business functions.
- Prepare and deliver presentations to leadership and your team.
- Participate in brainstorming sessions, problem solving, and operational reviews.
What you'll need#
- Current enrollment in an undergraduate program in Business Administration or a related field.
- Strong written and verbal communication skills.
- A proactive mindset with the ability to stay organized and manage your time effectively.
- Proficiency in Microsoft Office, specifically Excel, PowerPoint, and Word.
- Analytical skills to interpret data and draw insights.
- Experience with or an interest in using AI tools.
- Ability to take initiative and follow through on assigned tasks.
Location & details#
- Location: Phoenix, Arizona.
- Term: Winter 2027.
- Modality: On-site.
- Employment: Full-time, paid internship.
About Rocket
Rocket provides mortgage services to consumers. The company operates within the financial services sector. It is a public company with over 10,000 employees. The organization maintains a workforce of 11,258 people.
How to get in at Rocket
Applying early at Rocket gives you a distinct advantage before the recruiter's queue becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the person managing the hiring process often yields better results than a standard submission. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
