About the role#
As an Applied AI Strategy & Research intern in the Office of the CEO, you will work at the intersection of artificial intelligence, automation, and customer engagement. You will focus on Agentforce while collaborating with AI research, product, and strategy teams. This position offers exposure to Salesforce leadership as you explore how AI-driven agents and intelligent workflows enhance enterprise solutions.
What you'll do#
- Conduct market research and competitive analysis on Agentforce and AI-driven customer engagement solutions.
- Collaborate with applied AI teams to build and explore AI agents, automation, and enterprise applications.
- Analyze customer interactions with AI to improve operational efficiency and customer experiences.
- Translate customer insights into product recommendations for executive leadership.
- Develop briefing reports and presentations on AI strategy, customer impact, and product feedback.
- Support cross-functional collaboration between AI research, Agentforce, and product strategy teams.
- Attend and summarize discussions with executives, AI researchers, and industry leaders to provide actionable insights.
What you'll need#
- Current sophomore or rising junior with an expected graduation date between December 2027 and June 2028.
- Pursuing a bachelor's degree in Computer Science, Engineering, Mathematics, Business, or a related field.
- Strong analytical and research skills with the ability to synthesize complex AI concepts into actionable insights.
- Excellent communication and presentation skills.
- Ability to work cross-functionally.
- Passion for AI, technology, and business strategy.
- Prior experience in research, strategy, or business analysis is preferred.
- Interest in AI ethics, sustainability, and the broader implications of AI on society is preferred.
- Exposure to AI/ML concepts, coding, or technical coursework is a plus.
Location & details#
- Location: San Francisco, California.
- Term: Summer 2027.
- Modality: On-site.
- Employment: Full-time internship.
- Compensation: $47 - $57 per hour.
About Salesforce
Salesforce provides enterprise cloud computing and customer relationship management software. The company operates a platform that integrates AI, data, and applications. Founded in 1999, it maintains its headquarters in San Francisco, California. The organization functions as a public company with over 88,000 employees.
How to get in at Salesforce
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