Intern, CRM Implementation Analyst

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Saputo Inc.

Passion & craftsmanship since 1954 / Passion et savoir-faire depuis 1954 / Pasión y experiencia desde 1954

10,001+ employeesFounded 1954Montreal, QuebecFood and Beverage Manufacturing
Actively hiringPaidSummer 2027Food and Beverage Manufacturing
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About the role#

The CRM Implementation Analyst Intern will support the rollout of a customer relationship management solution for the U.S. business. You will work alongside IT, business users, and our implementation partner to ensure reliable lead, contact, and opportunity management. This role focuses on data quality, testing, and user adoption.

What you'll do#

  • Prepare and execute end-to-end tests for lead, contact, opportunity, reporting, and integration processes.
  • Record test evidence, log defects, and coordinate retesting until business sign-off.
  • Profile and cleanse customer data to identify duplicates and inconsistencies.
  • Support source-to-CRM reconciliation and maintain requirement-to-test traceability.
  • Create training materials, including procedures, FAQs, and quick-reference guides.
  • Assist with deployment and hypercare by tracking and escalating issues.

What you'll need#

  • Currently pursuing a bachelor’s degree or college diploma in Information Systems, Computer Science, Business Technology Management, Business Analytics, Data Analytics, Commerce, Supply Chain, or a related field.
  • Strong Excel skills, specifically with data cleansing, filters, lookups, and reconciliation.
  • Ability to handle business data with confidentiality.
  • Strong analytical, organizational, and communication skills.
  • Experience with CRM platforms, testing tools, Power BI, Microsoft Fabric, SharePoint, or Teams is considered an asset.

Location & details#

  • Locations: Georgetown, ON and Mississauga, ON.
  • Term: Summer 2027 (May 10 to August 13, 2027).
  • Modality: On-site.
  • Employment type: Full-time paid internship.

About Saputo Inc.

Saputo Inc. is a dairy processor founded in 1954. Based in Montreal, Quebec, the company produces and distributes cheese, milk, cream, and dairy ingredients. It operates as a public company with over 10,000 employees. The business maintains a presence in markets including Canada, the United States, Australia, Argentina, and the United Kingdom.

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