About the role#
This is a student position for the Winter 2027 term. You will support Data Centre Operations by assisting with hardware life-cycle management and infrastructure maintenance. This role requires Reliability Status Clearance, which includes a credit check and a law enforcement inquiry. Please note that obtaining this clearance is a condition of employment. This position is primarily based at the Waterloo office, with occasional travel to the Brampton Data Centre required. There may be opportunities for remote work depending on assigned tasks.
This position is part of the Indigenous Student Employment Program. Applicants must identify as an Indigenous person, specifically First Nation, Métis, or Inuit.
What you'll do#
- Participate in the IT hardware life-cycle management process.
- Assist with the physical installation of IT equipment in data centre cabinets.
- Collect and punch hard drives as directed.
- Organize IT hardware for installation or disposition.
- Contact vendors to schedule equipment pickups and coordinate onsite resource escorts.
- Manage building security requirements for equipment logistics.
- Contribute to data validation for the DCIM tool.
- Assist in onboarding UPS devices to the Eaton IT Performance Management tool.
- Monitor assigned tasks to ensure they meet target timelines.
- Maintain detailed documentation and ensure compliance with security and access protocols.
What you'll need#
- Status as an Indigenous person (First Nation, Métis, or Inuit).
- A high school diploma or grade 12 equivalent.
- Ability to lift up to 30 lbs.
- Working knowledge of IT hardware terms, platforms, and IT towers.
- Experience with operational best practices.
- Proficiency in Microsoft Office, specifically Excel.
- Strong time management, organizational skills, and the ability to handle multiple priorities.
- Excellent communication skills and the ability to work independently.
- A detail-oriented approach with a commitment to accuracy.
- Ability to comprehend complex critical environments.
- A self-motivated attitude with a willingness to learn and adapt.
Location & details#
- Location: Waterloo, Ontario, Canada.
- Term: Winter 2027.
- Employment Type: Full-time.
- Modality: On-site, remote, and hybrid options available based on business needs.
About Sun Life
Sun Life is a financial services organization founded in 1865. It provides insurance and investment products to clients across Canada, the United States, the United Kingdom, Hong Kong, the Philippines, and Indonesia. The company is based in Toronto and maintains a global workforce of more than 38,000 employees. It operates as a public company.
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