About the role#
As an Endpoint Support Student Co-op, you will join the Workplace Technology team. This role focuses on providing Level 1 helpdesk support across various IT tools and systems at Teknion.
What you'll do#
- Triage incoming helpdesk tickets.
- Provide Level 1 technical support and ensure team SLAs are met.
- Install and uninstall hardware and software.
- Create new documentation and improve the existing knowledge base.
- Help establish and develop IT processes.
- Participate in various IT projects.
What you'll need#
- Ongoing education in an IT related field.
- The physical ability to move hardware and equipment.
- Ability to travel to different locations around the Greater Toronto Area.
Location & details#
- Location: Toronto, Ontario, Canada.
- Term: Winter 2027.
- Modality: On-site.
- Employment: Full time.
- Compensation: Paid position.
About Teknion
Teknion manufactures furniture and home furnishings for office and cooperative workspaces. Founded in 1983, the company maintains headquarters in Toronto, Mount Laurel, and London. It operates manufacturing, warehousing, and showroom facilities across several continents including North America, Asia, and Europe. The business employs between 1,001 and 5,000 people and focuses on contract furniture and ergonomic accessories.
How to get in at Teknion
Applying early to Teknion is a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the common frustration of submitting your resume after a role has already been filled. You can use this timing to ensure your materials are seen while the team is still actively screening candidates. Beyond timing, you should reach out to the hiring team directly to ask about the role or a referral. Intern Insider surfaces the recruiters behind the company's roles, which materially improves your response rates compared to waiting for a system update. Connecting with a human at Teknion shows you are serious about the position and helps you stand out from the automated queue.
