About the role#
The Help Desk Specialist Intern provides first line technical support for employees. You will help resolve corporate business needs, maintain support documentation, and escalate issues when necessary to ensure timely resolutions.
What you'll do#
- Troubleshoot and resolve hardware and software problems.
- Provide overview training to end users.
- Update and resolve helpdesk work orders following established procedures.
- Handle other duties as assigned.
What you'll need#
- Pursuing an Associate degree or higher in a computer-related field.
- Basic knowledge of PC operating systems, hardware, and printer hardware.
- Familiarity with Microsoft Office, Intune, Azure, Access Manager, Active Directory, and CICS.
- Experience with mobile device operating systems.
- Strong problem-solving abilities and clear communication skills.
- Ability to type 30 words per minute.
- Willingness to learn and extend your technical skills.
Location & details#
- This position is based in Waco, Texas.
- Work is conducted on-site in an office environment.
- The role is paid and full-time.
- Expect occasional bending, lifting up to 30 lbs, and long periods of sitting or concentration.
- The schedule may include occasional long or irregular hours and some travel.
About Texas Farm Bureau
Texas Farm Bureau is a nonprofit organization based in Waco, Texas. It represents farmers and ranchers across the state. The group focuses on agricultural advocacy, journalism, and education programs. It employs between 501 and 1,000 people.
How to get in at Texas Farm Bureau
Applying early gives you a distinct advantage at Texas Farm Bureau because recruiters review applications before the pile grows. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials among the first candidates. Getting your application in early helps you stand out in a competitive field. You can use Intern Insider to identify the recruiters behind these roles and reach out directly to ask about the position or a referral. Connecting with the right person often improves your response rates compared to submitting into a queue. This approach shows you are proactive about your career in agricultural advocacy.
