About the role#
The Student Financial Aid Analyst supports the Texas Tech University financial aid department. You will focus on the administration and evaluation of student financial aid programs, specifically for TTU Online. This position requires attention to detail and a strong understanding of financial aid regulations.
What you'll do#
- Provide financial aid eligibility counseling to online students via virtual meetings, phone, and email.
- Review financial aid applications to determine student eligibility and authorize awards for federal and state aid programs.
- Conduct operational processing for TTU Online students and maintain knowledge of federal, state, and institutional regulations.
- Review campus financial aid processes to ensure accurate and timely handling of student files and federal funds in accordance with Title IV regulations.
- Collaborate with the leadership team to ensure compliance with institutional policies and procedures.
- Manage loan requirements, such as transfer monitoring, to ensure timely awarding and disbursement of funds.
- Work with the operations team to review SAP appeals, R2TV calculations, and professional judgment reviews.
- Communicate appeal decisions to students, including notifications regarding probation, suspension, or termination from financial aid programs.
- Access federal databases to manage and resolve student issues.
- Assist with other office projects as needed.
What you'll need#
- A Bachelor’s degree plus one year of related experience, or a combination of education and progressively responsible related experience totaling five years.
- Previous financial aid or related experience is preferred.
- Strong communication and organizational skills, with a detail-oriented approach.
- The ability to make decisions based on available information and respond effectively in various situations.
Location & details#
- Location: Lubbock, Texas.
- Work Modality: On-site.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
- Travel: Up to 25% travel may be required.
- Employment Type: Full-time.
About Texas Tech University
Texas Tech University is a public research institution based in Lubbock, Texas. It maintains a student population exceeding 40,000 and employs over 11,000 people. The university holds a Very High Research Activity classification from the Carnegie Foundation. It provides academic programs and facilities while focusing on individual student outcomes.
How to get in at Texas Tech University
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