Client Solutions Manager Project Intern (GBS)

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TikTok

Inspire creativity, bring joy.

10,001+ employeesLos Angeles, CaliforniaEntertainment Providers
Actively hiringPaidEntertainment Providers
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Best applied by Nov 14

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About the role#

The Client Solutions Manager Intern joins the sales team to support the Central America market. You will report to the Client Solutions Lead and work from our Miami office. This role focuses on a consultative approach to help clients meet their business objectives. You will manage complex opportunities, use data to build solutions, and strengthen relationships with advertisers to drive satisfaction and revenue.

What you'll do#

  • Manage and grow post-sale client relationships within your assigned book of business.
  • Develop expertise in our ad products to provide tailored recommendations for businesses.
  • Lead upsell conversations and educate clients on new product updates.
  • Track metrics and lead measurement strategies to help clients test and learn.
  • Coach clients and agencies on how to get the best results from our platform.
  • Resolve client issues through troubleshooting and escalation.

What you'll need#

  • Current enrollment in a degree program related to Business Administration, Marketing, or Communications.
  • High proficiency in both Spanish and English for frequent stakeholder communication.
  • Experience in digital marketing, account management, or client services.
  • Ability to analyze data and identify insights to optimize campaign results.
  • Experience with performance advertising and managing complex, scaling challenges.
  • Understanding of full-funnel campaigns, media planning, and self-serve digital platforms.
  • Strong project management, public speaking, and presentation skills.
  • Ability to work as a team player and collaborator.

Location & details#

  • Location: Miami, Florida.
  • This is an on-site, full-time, paid internship.
  • We review applications on a rolling basis.

About TikTok

TikTok operates as an entertainment provider. The company maintains a global presence with offices in cities including Los Angeles, Singapore, New York, London, and Tokyo. It employs over 92,000 people. The organization is privately held.

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