Search Safety & Operations Project Intern

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TikTok

Inspire creativity, bring joy.

10,001+ employeesLos Angeles, CaliforniaEntertainment Providers
Actively hiringPaidEntertainment Providers
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Best applied by Nov 14

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About the role#

The Search Safety & Operations team works to create a secure and reliable search experience for the global TikTok community. As a Project Intern, you will focus on the US market by identifying risks, managing public sentiment, and developing strategies to address safety challenges. You will work with internal teams like Policy, Product Governance, and Government Relations to protect platform integrity.

What you'll do#

  • Manage search safety operations in the US, including risk identification and mitigation.
  • Partner with cross-functional teams to define risks during major events and emerging public concerns.
  • Monitor social media trends and respond to escalations or public sentiment risks.
  • Support the Rapid Response team with strategy reviews, data analysis, and issue investigations.
  • Collaborate with content moderation teams to implement safety models and evaluate their effectiveness.
  • Track moderation quality and model performance to ensure safety strategies meet governance goals.

What you'll need#

  • Currently pursuing an undergraduate degree.
  • Fluency in written and spoken Chinese.
  • Ability to communicate clearly, align on project requirements, and drive execution across teams.
  • Strong analytical skills and a detail-oriented approach to problem-solving.
  • Awareness of global public discourse, international politics, and social issues.
  • Ability to navigate complex organizational structures and work in high-pressure environments.
  • Familiarity with social media platforms and content-driven products.
  • Experience with LLMs, model optimization, or workflow automation is a plus.
  • Prior experience in content operations or platform safety is preferred.

Location & details#

  • Location: San Jose, California.
  • Work Modality: On-site, 5 days per week.
  • Duration: At least 3 months.
  • Compensation: $25 per hour.
Relevant fieldsOther

About TikTok

TikTok operates as an entertainment provider. The company maintains a global presence with offices in cities including Los Angeles, Singapore, New York, London, and Tokyo. It employs over 92,000 people. The organization is privately held.

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