About the role#
The Application Development Office is seeking two student assistants to support software development, reporting, documentation, testing, and customer support. This role provides hands-on experience with enterprise platforms while contributing to tools and services used by program staff.
What you'll do#
- Assist with application development and enhancement projects using technologies such as Salesforce, ServiceNow, and Microsoft .NET.
- Create and maintain technical documentation including system procedures, diagrams, and knowledge articles.
- Develop reports, dashboards, and data solutions using Power BI, Tableau, Snowflake, SQL Server Reporting Services, and other database tools.
- Prepare user-friendly guides and job aids for end users.
- Participate in functional, regression, integration, and user acceptance testing by documenting results and identifying defects.
- Assist with developing and maintaining automated testing frameworks, scripts, and repeatable processes.
- Monitor the office mailbox and help desk queues by reviewing requests, documenting issues, routing tickets, and providing status updates.
- Support data validation, troubleshooting, research, and other development projects.
What you'll need#
- Current enrollment as an undergraduate or graduate student at an accredited college or university on the affiliation list.
- Enrollment in at least six semester units or nine quarter units for undergraduates, or four semester units or six quarter units for graduate students.
- Declared major in Computer Engineering, Computer Science, Electrical Engineering, or a closely related field.
- Minimum GPA of 2.0 and good academic standing.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
- Strong written and verbal communication skills with the ability to document technical information clearly.
- Critical thinking, research, and problem-solving abilities.
- Ability to work independently and collaboratively with technical and nontechnical staff.
- Willingness to learn new technologies such as SQL, relational databases, business intelligence tools, and automated testing concepts.
- Ability to maintain confidentiality of sensitive information.
- Ability to pass required pre-employment checks.
Location & details#
- This is a remote position. You must reside and perform all work in California throughout your employment.
- This is a part-time, temporary, non-benefited role.
- Students generally work up to 24 hours per workweek during the academic year and up to 40 hours per workweek during academic breaks.
About University Enterprises, Inc.
University Enterprises, Inc. is a non-profit corporation based in Sacramento, California. Founded in 1946, it provides programs and services to support the campus community at Sacramento State. The organization employs 133 people. It functions as a resource for the educational and social environment of the university.
How to get in at University Enterprises, Inc.
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