About the role#
The End User & Infrastructure Support Intern will join our IT team to assist with network administration, troubleshooting, and infrastructure initiatives. This role offers hands-on experience in configuring network hardware and software while developing an understanding of enterprise systems. You will work on-site in Andover, MA, reporting to the Senior Manager of Workplace Collaboration & End User Enablement. This is a full-time internship for Summer 2027.
What you'll do#
- Configure and maintain network hardware and software.
- Troubleshoot network connectivity issues.
- Monitor network performance and report anomalies.
- Create and maintain accurate documentation for processes and configurations.
- Collaborate with the IT team on daily operations and ongoing projects.
- Follow through on assigned network support tasks.
- Take on additional projects and duties as assigned.
What you'll need#
- Current enrollment as a sophomore or junior pursuing a degree in Information Technology, Computer Science, or a related field.
- Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and VPN.
- Familiarity with routers, switches, and firewalls.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- A strong sense of accountability and commitment to integrity.
- Ability to adhere to safety practices, policies, and regulations.
- Must be authorized to work in the United States without requiring sponsorship.
- Ability to successfully complete background checks and employment eligibility verification.
Location & details#
- Location: Andover, Massachusetts.
- Work Modality: On-site.
- Term: Summer 2027.
- Compensation: $21 to $23 per hour, dependent on skills and experience.
- Physical requirements include the ability to remain seated at a desk for extended periods, move around the office or manufacturing floor, lift up to 20 pounds, and wear required personal protective equipment when necessary.
About Watts Water Technologies
Watts Water Technologies produces water systems for residential, industrial, and municipal buildings. The company manufactures products for plumbing, HVAC, water quality, and drainage. Founded in 1874, the firm maintains its headquarters in North Andover, Massachusetts. It operates as a public company listed on the New York Stock Exchange.
How to get in at Watts Water Technologies
Securing an internship at Watts Water Technologies requires timing your application to reach the team before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, helping you apply among the first. Early applicants often receive more attention before the pile grows, which is a practical advantage in a competitive market. You can also use Intern Insider to surface the recruiters behind the company roles. Reaching out directly to ask about the position or a referral often improves your response rate compared to waiting for a system update. It is a more direct way to show your interest to the people actually managing the hiring process.
