Customer Advocate Winter Intern

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AMETEK

Solving our customers’ most complex challenges with differentiated technology solutions.

10,001+ employeesFounded 1930Berwyn, PAManufacturing
Actively hiringPaidWinter 2027Manufacturing
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Best applied by Nov 14

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About the role#

This internship offers hands-on experience for students pursuing a college degree. You will work alongside experienced team members to build professional communication skills and learn customer service fundamentals. The role focuses on gaining exposure to real-world business systems while developing your confidence in problem-solving and internal processes.

What you'll do#

  • Manage incoming customer and internal requests.
  • Support inquiries regarding orders, shipping timelines, and documentation.
  • Handle customer phone calls and email correspondence with guidance.
  • Coordinate with sales representatives and internal teams to resolve inquiries.
  • Prepare customer quotes using established tools.
  • Update customer records in internal systems.
  • Maintain accurate documentation and assist with reports.
  • Learn how to evaluate and route customer concerns for resolution.
  • Participate in team meetings, training sessions, and process discussions.

What you'll need#

  • Currently pursuing a college degree in Business Administration or a related field.
  • Strong written and verbal communication skills.
  • Basic math skills, specifically regarding pricing and percentages.
  • Working knowledge of Microsoft Word and Excel.
  • Strong organizational skills and attention to detail.
  • A professional attitude and a willingness to learn new systems.

Location & details#

  • Location: Aurora, Illinois, United States.
  • Modality: On-site.
  • Term: Winter 2027.
  • Status: Full-time and paid position.
  • Note: Sponsorship is not available for this role.

About AMETEK

AMETEK is a manufacturer of industrial technology solutions. Founded in 1930, the company operates through two groups focused on electronic instruments and electromechanical components. It serves markets including aerospace, medical, and energy. The company is based in Berwyn, Pennsylvania, and employs over 22,000 people across 34 countries.

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