About the role#
The PC Technician Internship provides hands-on experience supporting technology within our Monroe Fulfillment and Bakery facilities. You will work alongside our Senior PC Technician to maintain equipment and assist employees with technical needs. This is a paid, part-time position running from June through December 2027.
What you'll do#
- Set up, maintain, upgrade, and troubleshoot PCs, software, printers, and peripheral equipment.
- Diagnose hardware, software, and network issues.
- Support users with Windows operating systems and Microsoft applications like Word, Excel, Access, and Outlook.
- Install software updates and configure equipment.
- Document service requests and resolutions in HALO.
- Maintain RF scanning equipment, printer records, network connections, and replacement parts.
- Create written procedures.
- Coordinate with the Help Desk, vendors, and partners for additional support.
What you'll need#
- Junior standing or recent graduate status.
- Cumulative GPA of 2.8 or higher.
- Pursuing a degree in Computer Science or Computer Engineering.
- Basic understanding of networking concepts including TCP/IP, network connectivity, and wired or wireless troubleshooting.
- Familiarity with Microsoft Office applications.
- Ability to prioritize multiple support requests.
- Strong skills in troubleshooting, communication, and documentation.
Location & details#
- This role is located on-site in Monroe, Wisconsin.
- We do not offer immigration sponsorship for this position.
About Colony Brands, Inc.
Colony Brands, Inc. is a direct marketing company based in Monroe, Wisconsin. Founded in 1926, the firm operates as a multi-channel business with a portfolio that includes food, apparel, and kitchen appliances. It employs between 1,001 and 5,000 people. The company manages various brands such as Ashro, Beauty Boutique, and Country Door.
How to get in at Colony Brands, Inc.
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