Provider Operations Intern

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Community Care Plan

The Health Plan with a Heart

201-500 employeesFounded 2000Sunrise, FloridaInsurance
Actively hiringPaidSummer 2027Insurance
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Best applied by Nov 15

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About the role#

This internship provides hands-on experience within our Provider Operations department. You will assist the supervisor with various projects, including a specific initiative involving direct interaction with healthcare providers. The program is designed to bridge the gap between academic studies and professional work in the healthcare sector. You will gain insight into provider operations and contracting while networking with staff across our organization.

What you'll do#

  • Support Provider Operations and Network Contracting activities.
  • Manage provider contract records, monitor statuses, and track outstanding items.
  • Handle provider inquiries via phone, email, and voicemail, ensuring all interactions are documented.
  • Coordinate provider orientation activities with field staff.
  • Prepare status reports and maintain project tracking tools for department stakeholders.
  • Identify ways to improve operational workflows.
  • Manage confidential information and protected health information in line with HIPAA and company policies.

What you'll need#

  • Current enrollment in an undergraduate or graduate degree program in healthcare, business, or administration.
  • Proficiency in Microsoft Office applications.
  • Interest in community-based healthcare, marketing, sales, or project management.
  • Strong verbal and written communication skills.
  • Ability to handle multiple assignments and adapt to changing priorities.
  • Professionalism when engaging with external stakeholders.
  • Attention to detail and a collaborative approach to teamwork.
  • Ability to complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.

Location & details#

  • Location: Sunrise, Florida.
  • Term: Summer 2027 (June through August).
  • Modality: Hybrid.
  • Status: Paid internship, up to 29 hours per week.

About Community Care Plan

Community Care Plan is a nonprofit health insurance organization based in Sunrise, Florida. Founded in 2000, it operates as a provider service network owned by Memorial Healthcare System and Broward Health. The company manages health plans for over 165,000 members, including Medicaid and Florida Healthy Kids programs. It maintains accreditation from the National Committee for Quality Assurance and the Accreditation Association for Ambulatory Health Care.

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