About the role#
This internship offers hands-on experience within the Quality Management department. You will work directly with the Director of Quality & Risk on projects related to the NCQA accreditation process. This role is designed to be educational, allowing you to apply your academic background in a professional healthcare setting. The program lasts 8 to 10 weeks, with a maximum of 29 hours per week. Your first two days will involve on-site training covering organizational principles, compliance, and departmental functions.
What you'll do#
- Collect, organize, and maintain documentation to demonstrate compliance with NCQA health plan accreditation standards.
- Review accreditation requirements to ensure supporting documentation aligns with specific standards.
- Analyze findings to identify gaps, missing information, or outstanding requirements.
- Coordinate with stakeholders to address documentation gaps.
- Maintain tracking tools to monitor the status of accreditation readiness and project progress.
- Develop a final status report summarizing findings, identified gaps, and recommended follow-up actions.
- Perform other job-related duties as assigned by management.
What you'll need#
- Current enrollment in an undergraduate or graduate degree program, preferably in Public Health.
- Interest in Quality Management or the healthcare sector.
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
- Strong organizational, time-management, and critical-thinking skills.
- Ability to work independently and collaboratively while incorporating feedback.
- Commitment to accuracy and maintaining the confidentiality of sensitive information.
- Ability to clearly summarize information and communicate effectively.
- Must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse.
Location & details#
- Location: Sunrise, Florida.
- Modality: Hybrid.
- Paid internship.
- This role is not full-time and does not offer sponsorship.
About Community Care Plan
Community Care Plan is a nonprofit health insurance organization based in Sunrise, Florida. Founded in 2000, it operates as a provider service network owned by Memorial Healthcare System and Broward Health. The company manages health plans for over 165,000 members, including Medicaid and Florida Healthy Kids programs. It maintains accreditation from the National Committee for Quality Assurance and the Accreditation Association for Ambulatory Health Care.
How to get in at Community Care Plan
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