Student IT Operations Technician

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Florida International University

FIU is Miami's public research university.

5,001-10,000 employeesFounded 1965Miami, FLHigher Education
Actively hiringPaidHigher Education
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About the role#

The Media Technology Support department is hiring Student IT Operations Technicians. You will provide multimedia support for classrooms and learning spaces across the university. This role involves working with a team to ensure equipment and systems function correctly for faculty, staff, and students.

What you'll do#

  • Distribute, set up, and retrieve multimedia equipment for classes and events.
  • Monitor and troubleshoot multimedia systems in classrooms and campus locations.
  • Train faculty, staff, and students on how to use multimedia systems.
  • Perform preventative maintenance and report repair issues immediately.
  • Assist with equipment reservations and checkout.
  • Monitor video conferences for audio, video, and content quality.
  • Monitor scheduled lecture captures.
  • Keep departmental storerooms clean and organized.
  • Relocate and set up office equipment and supplies.
  • Work with field technicians to resolve technical issues.

What you'll need#

  • Current enrollment as an FIU student.
  • Minimum of six credits for undergraduates or three credits for graduate students during Fall and Spring semesters.
  • Experience with multimedia equipment, computers, and peripheral devices.
  • Functional knowledge of Microsoft Office Suite, web browsers, and media players.
  • Ability to lift 40 pounds without mechanical assistance.
  • Customer service skills and the ability to interact with the public.
  • Ability to work well in a team-oriented environment.

Location & details#

  • Location: Modesto A. Maidique Campus, Miami, Florida.
  • Work Modality: On-site.
  • Pay: $15.00 - $16.00 per hour.
  • Schedule: Hours vary based on class schedule and departmental needs.
Relevant fieldsOther

About Florida International University

Florida International University is a public research institution based in Miami. Founded in 1965, the university serves over 56,000 students through a variety of bachelor, master, and doctoral degree programs. It maintains a large staff of over 12,000 employees and operates across multiple campus locations. The university focuses on research in fields including medicine, engineering, business, and journalism.

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