About the role#
The eCommerce Merchandising Intern joins the Generation H program to support the maintenance and integrity of the digital catalogue. You will work within the eCommerce team to assist with site auditing, competitive analysis, and various business development initiatives. This role is a five-month, full-time commitment that offers exposure to internal teams, a guest-speaker series, and mentorship.
What you'll do#
- Perform daily site quality assurance by identifying bugs, broken images, load-speed issues, and thumbnail inconsistencies.
- Report site issues and follow through until they are resolved.
- Audit the online catalogue for accurate sizing, product information, and descriptions.
- Complete daily audits of online stock levels.
- Compile competitive analysis focused on internal search, cross-selling, and menu optimizations.
- Review and refine left-menu navigation to improve sales and stock rotation.
- Maintain the omnichannel catalogue by adding or removing references.
- Assist in creating product selections for merchandising pushes based on the editorial calendar.
- Monitor product presentation daily and update as needed.
- Produce monthly business analysis and reports.
- Support the customer service team with catalogue and image-related inquiries.
What you'll need#
- Current pursuit of a degree in Business Administration.
- Proficiency in Excel, Word, and PowerPoint.
- Strong organization and research skills.
- Excellent written and verbal communication abilities.
- Proven ability to multitask and maintain high attention to detail.
- Ability to commit to the full five-month program period.
Location & details#
- Location: New York City, New York.
- Modality: On-site at the corporate office.
- Term: Winter 2027 (January 11, 2027 - June 28, 2027).
- Employment: Full-time (37.5 hours per week).
- Compensation: Paid internship.
About Hermès
Hermès is a French house that designs and sells luxury goods and jewelry. Founded in 1837, the company operates as an independent, family-owned business. It employs over 19,000 people and manages 16 artisanal métiers. The company maintains a presence in over 300 stores across the globe.
How to get in at Hermès
Applying early at Hermès gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume to a crowded queue. You can reach out to the recruiters behind the company roles to ask about the position or a referral, which materially improves response rates. Intern Insider surfaces these contacts so you can connect directly. It is a more effective approach than waiting for a response from an automated system.
