About the role#
As a Review and Translation Program Project Manager Intern, you will support and engage a global community of over 300 remote volunteers. You will act as a primary point of contact for these volunteers through our platform, Colibri, while helping grow our editing and translating programs. This role offers hands-on experience in nonprofit management, program development, and volunteer engagement. While you will train to become a loan reviewer to understand our processes, your focus will be on project management, communication, and operational efficiency.
What you'll do#
- Monitor Colibri Discussion Boards and coordinate volunteer recognition, including Milestone Awards and Volunteer of the Month interviews.
- Post updates regarding loan review needs, Kiva news, and organizational initiatives.
- Support cross-functional event planning and draft motivational messaging for campaigns.
- Assist with volunteer recruitment by researching resources, posting job descriptions, and screening applications.
- Create reference materials such as FAQs and training videos.
- Conduct QA testing for Colibri and refine automated email workflows in Iterable.
- Analyze volunteer surveys, polls, and community interaction metrics, presenting your findings to the team.
- Research and source new online tools to support programmatic scaling.
- Propose and implement strategies to streamline recurring engagement tasks and reduce manual administration.
- Document processes to ensure future team success.
What you'll need#
- At least 21 years of age by January 12, 2027.
- Ability to commit to the full 6-month term from January 12, 2027, to June 30, 2027.
- Authorization to work in the United States on a permanent, full-time basis.
- Strong critical thinking, attention to detail, and a sense of ownership over your work.
- Proven project management skills with the ability to meet deadlines.
- Ability to work independently with little direction and thrive in a start-up environment.
- Strong written and verbal communication skills, including the ability to adjust tone for different audiences.
- Intermediate proficiency in Google Docs, Word, Excel, and PowerPoint.
- A collaborative mindset and a passion for relationship-building.
- Pursuing or holding a degree in Business Administration.
Location & details#
- This is a remote position based in the United States.
- The role is part-time, requiring 24 to 32 hours per week.
- Interns receive a monthly stipend of $800 before taxes.
- Participants have access to professional development workshops, networking with alumni, and Kiva's Employee Resource Groups.
About Kiva
Kiva is a non-profit organization that provides financial access to underserved communities. Founded in 2005, the group supports individuals including refugees, underbanked women, and people affected by climate change. It operates a crowdfunding platform to facilitate loans for those who lack traditional banking options. The organization maintains a global presence with offices in cities such as San Francisco, Nairobi, Bangkok, and Bogota.
How to get in at Kiva
Securing an internship at Kiva requires speed because their roles attract many applicants. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first, as early applicants get seen before the pile grows. This helps you avoid the frustration of submitting an application to a role that has already been filled. You can use this lead time to refine your materials to match their specific focus on financial inclusion. Connecting with the right person often makes the difference in a competitive process. Intern Insider surfaces the recruiters behind Kiva's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates. A brief, professional message to a recruiter is often more effective than waiting for a response from a general portal.
