About the role#
The MBTA Ferry Operations team manages contracted ferry service and capital projects to ensure reliable transit for our riders. As an intern, you will support the Project Manager and Deputy Director of Ferry Operations with project development, contractor oversight, and daily coordination. This role offers hands-on experience in how ferry services are managed and how the MBTA collaborates with stakeholders to deliver service. We are looking for one intern to join our team for a minimum of two months, starting in January 2027.
What you'll do#
- Support project planning, budgeting, scheduling, and documentation.
- Monitor contracted ferry service performance and collect operational data.
- Help respond to service disruptions and customer feedback.
- Prepare project materials for operations and capital initiatives.
- Review and visualize performance data, including ridership and on-time metrics.
- Coordinate with internal departments, consultants, contractors, and maritime stakeholders.
- Track project action items, deliverables, and contractor compliance.
- Support field activities, including site visits to boats, shipyards, and terminals.
- Assist in continuous improvement efforts and participate in staff meetings.
What you'll need#
- Current enrollment in an accredited undergraduate or Bachelor’s degree program.
- Minimum cumulative GPA of 2.5.
- Above average proficiency in project management, maritime operations, or engineering.
- Strong PowerPoint skills and ability to pass writing and spreadsheet tests.
- Proficiency with standard office software.
- Effective written and oral communication skills in English.
- Highly organized, self-motivated, and detail-oriented approach.
- Demonstrated interest in public transportation, urban planning, engineering, or public policy.
- Ability to work independently and collaboratively.
- Authorization to work in the United States.
- Ability to pass a Criminal Offender Record Information (CORI) check, background screening, and medical screening.
Location & details#
- This is an on-site position based in the Greater Boston metro area.
- You must be able to commute independently to assigned work locations.
- This is a full-time, paid internship (40 hours per week).
- The MBTA does not provide visa sponsorship for this role.
About MBTA
The Massachusetts Bay Transportation Authority operates public transit services throughout the greater Boston area. Founded in 1897, the agency manages subway, bus, commuter rail, and ferry systems. It serves 175 communities and a population of 4.7 million residents. The organization maintains a workforce of 5,001 to 10,000 employees.
How to get in at MBTA
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