About the role#
MetLife Stadium is offering a Guest Services Internship for Summer 2027. This role is for students who will be college juniors or seniors in the Fall 2027 semester, or post-graduate students. You will gain experience in event operations, hospitality, and stadium logistics while working with our Guest Services team.
What you'll do#
- Respond to guest emails, phone calls, and service requests.
- Assist in managing Guest Services Event Representatives on game and event days.
- Help coordinate event-day briefings, paperwork, and materials distribution.
- Support inventory management for event and concert supplies.
- Provide accurate directions and information to guests on-site.
- Assist with Lost and Found program operations.
- Deliver communications and amenities to suite holders.
- Shadow staff on event days to observe real-time operations.
- Promote Guest Services programs and initiatives.
- Support employee communication, recognition, and engagement efforts.
- Work with uniform room staff to prepare and distribute uniforms on event days.
- Provide support to team members during both event and non-event days.
What you'll need#
- Enrollment as a college junior or senior in the Fall 2027 semester, or status as a post-graduate student.
- Strong communication and people skills.
- Highly organized, detail-oriented, and professional approach.
- Ability to multi-task and adapt to changing conditions.
- Customer-focused mindset with a desire to learn and contribute.
- Proficiency with Microsoft Office Suite.
- Interest in event operations, hospitality, sports, or entertainment industries.
- Willingness to follow MetLife Stadium policies and procedures.
- Pursuing a degree in Business Administration.
Location & details#
- Location: East Rutherford, New Jersey.
- Term: May 2027 through August 2027.
- Schedule: Minimum of 3 days per week plus stadium events, which may include evenings, weekends, and holidays.
- Work modality: On-site.
- Compensation: This is an unpaid internship. Academic credit is optional.
About MetLife Stadium
MetLife Stadium is a sports facility located in East Rutherford, New Jersey. It serves as the home field for the New York Football Giants and the New York Jets. The organization operates as a privately held company. It maintains a staff of 51 to 200 employees.
How to get in at MetLife Stadium
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