About the role#
As an Associate Mobile Engineer intern, you will join the Mobile Core team to support operations and projects for Optimum Mobile services. You will work on tasks that impact network stability and performance while gaining hands-on experience with core telecommunications platforms. This is a full-time, on-site role based in Bethpage, New York.
What you'll do#
- Monitor network KPIs, validate alarms, and perform maintenance activities.
- Support device testing and certification, including 3GPP cellular, Wi-Fi access, smartphones, and wearables.
- Research technical issues and provide analytical support for operational initiatives.
- Assist with outage response and maintenance window activities, which may include occasional off-hours support.
- Participate in feature testing, release validation, and platform optimization.
- Collaborate with vendors to troubleshoot issues and implement network enhancements.
- Prepare KPI reporting and contribute to documentation for operational procedures and test results.
- Communicate project progress and status updates to stakeholders.
What you'll need#
- Current coursework in Computer Science, Engineering, Telecommunications, or a related field.
- Interest in mobile network architecture and core platforms like HLR, HSS, MME, PGW, PCRF, and others.
- Understanding of 3G, 4G, and 5G voice and data services, plus SIM card provisioning.
- Familiarity with signaling and transport protocols such as SIP, RTP, Diameter, SS7, HTTP, and RADIUS.
- Basic knowledge of SQL, Linux/Unix fundamentals, and GUI-based systems.
- Proficiency in Microsoft Office, with a preference for advanced Excel skills.
- An AI-first mindset and familiarity with AI tools.
- Strong analytical, problem-solving, and communication skills.
- Ability to work under direct supervision and manage multiple tasks effectively.
Location & details#
- Location: Bethpage, New York.
- Modality: On-site.
- Schedule: Full-time, 40 hours per week.
- Compensation: $25.00 per hour.
- Term: Rolling.
- Sponsorship: Not available.
About Optimum
Optimum provides internet, mobile, television, and phone services to residential and business customers. The company operates as a public entity and maintains its headquarters in Queens, New York. Founded in 1973, it employs between 5,001 and 10,000 people. It focuses on delivering connectivity solutions across its service areas.
How to get in at Optimum
Securing an internship at Optimum requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published anywhere. This allows you to apply among the first. Reaching out to the right people can also make a difference in your application process. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the position or a referral, which materially improves response rates.
