About the role#
This is a full-time, on-site internship based in Bethpage, New York. You will work on real projects that impact the business and gain hands-on experience with network technologies. The role involves a 40-hour work week with a 30-minute unpaid lunch period daily.
What you'll do#
- Collaborate with vendors to resolve issues and implement new network functions.
- Monitor network KPIs, investigate deviations, and take corrective actions.
- Detect and analyze internal system inconsistencies affecting customers.
- Test and certify new devices, software, and network features.
- Review system alarms and resolve issues independently or with vendor support.
- Create and analyze KPI reports to identify optimization opportunities.
- Perform backup and restore activities.
- Assist with outage activities and participate in team cross-training.
What you'll need#
- Currently pursuing a degree in Computer Science, Computer Engineering, or Electrical Engineering.
- Knowledge of voice network architecture and platforms such as SBC, AGC, CRE, STP, SIP GW, and IMS.
- Familiarity with 3G, 4G, LTE, voice services, SIP, STIR/SHAKEN, and provisioning systems.
- Understanding of voice network nodes and their relationship with BSS and service networks.
- Technical skills including basic SQL, Linux/Unix, and GUI-based systems.
- Proficiency in Microsoft Office, specifically high-advanced Excel skills.
- Strong analytical skills with the ability to learn quickly.
- Excellent written and oral communication skills.
- Ability to prioritize tasks and react effectively in a results-oriented environment.
Location & details#
- Location: Bethpage, New York.
- Modality: On-site.
- Compensation: $25 per hour.
- Sponsorship: Not available.
About Optimum
Optimum provides internet, mobile, television, and phone services to residential and business customers. The company operates as a public entity and maintains its headquarters in Queens, New York. Founded in 1973, it employs between 5,001 and 10,000 people. It focuses on delivering connectivity solutions across its service areas.
How to get in at Optimum
Securing an internship at Optimum requires a proactive approach to the application timeline. Because early applicants are often reviewed before the candidate pool grows, Intern Insider sends an instant alert the moment a role matching your target is published anywhere. This allows you to apply among the first. Reaching out to the right people can also make a difference in your application process. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the position or a referral, which materially improves response rates.
