About the role#
PROCON is looking for an IT Intern to join our team. This position is for individuals starting their IT careers who want to gain hands-on experience. You will work with our IT staff to support daily technical operations. This role covers desktop support, hardware deployment, and security practices across the company.
What you'll do#
- Respond to help desk tickets and basic technical support requests.
- Troubleshoot hardware, software, and connectivity issues under supervision.
- Support desktops, laptops, printers, and mobile devices.
- Set up and configure new user workstations and equipment.
- Provide friendly, professional service to employees in all departments.
- Install and configure computers and peripherals.
- Support software updates and routine system checks.
- Maintain the inventory of IT equipment and supplies.
- Help with hardware refreshes, system upgrades, and technology rollouts.
- Document IT processes and troubleshooting steps.
- Follow security policies and assist with patching and antivirus monitoring.
- Escalate complex issues to the appropriate team members.
What you'll need#
- Currently pursuing or recently finished a degree in Computer Science, Information Technology, or related field.
- Basic understanding of computer hardware, operating systems, and Microsoft Office.
- Strong interest in building technical and troubleshooting skills.
- Good communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to follow instructions and work well in a team.
- High integrity and sound ethical judgment.
- Familiarity with Windows, basic networking, or IT certifications is a plus.
- Previous customer service experience is helpful.
Location & details#
- This role is located in Hooksett, New Hampshire.
- This is an on-site, full-time, paid internship.
- The position follows a rolling schedule.
About PROCON
Procon is a construction firm founded in 2021. Based in Georgia, the company employs between 51 and 200 people. It specializes in mechanical and electrical installation, facade solutions, and Building Information Modeling for engineering projects. The firm focuses on project risk management and data analysis to support its construction work.
How to get in at PROCON
Applying early to Procon gives you a distinct advantage because recruiters review applications before the volume becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you stay ahead of the pile as roles open. You can also improve your response rates by reaching out to the right people. Intern Insider surfaces the recruiters behind the company roles so you can contact them directly to ask about the position or a referral. This direct approach often works better than waiting for a response from a general application queue.
